Most of the media reports on the San Antonio Public Library's expanded
obscenity-monitoring capabilities are wrong, says SAPL's Jennifer
Velasquez.
"The software isn't monitoring what people are looking at," she told
the Current
by phone this morning. Nor does it reflect a change in the library's
policy. "What we do is we ask users to be responsible users, and by
[that] we mean we're asking them not to violate that Texas penal-code
thing ... it says it's not legal to display obscene material."
We'll talk about that penal-code thing [S. 43.24 in the Criminal Code]
later, but the library's been enforcing it through visual oversight and
verbal intervention. If a staff members sees a computer user displaying
screen images that would seem to violate the code, they approach the
user and ask them to close the page. PC Cop, says Velasquez, gives them
additional tools to manage those awkward confrontations, including the
ability to send an onscreen message to a specific computer terminal,
the ability to terminate the session if the user doesn't comply, and
for repeat offenders or obstreperous surfers, the ability to block a
library-card number so that it can't be used to log onto library
computers at any branch (those card numbers can still be used to check
out books, however).
Neither the software nor the library's digital-records department tie
user sessions to individual information, says Velasquez. For instance,
during a recent review of all the websites visited from public-library
terminals during specific use periods, the library was able to tell
that fewer than .25 percent of sites visited were classified as
"adult," but not the patrons or branches that accessed those sites.
(The City keeps those website-traffic records for 30 days, added
Velasquez).
Visual oversight, by staff and other library patrons, is the only way
potential offenders are identified, says Velasquez, an arguably superior
alternative to filtering software, which immediately raises a host of
First Amendment problems, and she says, has a 60-percent failure rate
for images.
Perhaps most importantly, Velasquez says the library is willing to make
exceptions for patrons who are conducting serious research or other
non-prurient uses of material that may nonetheless offend some other
library users.
So is this the best solution? The criminal code puts the library
between a rock and a hard place -- and I do have to wonder once again
whether we're not talking about a problem that's best addressed by
parents and caregivers rather than the Nanny State.